- #Sec_error_unknown_issuer firefox fix for mac full
- #Sec_error_unknown_issuer firefox fix for mac windows
What's the purpose of using ESMC to check domain computers convenient if there's file size limit for log collector?
#Sec_error_unknown_issuer firefox fix for mac full
(Talked to two people from ESET Business Support chat but in my option they lack experiences about this part and just sent a few ESET Online Help links for customers to read without a full solution/explanation about these issues.) Log Collectors and Diagnostic logs are empty even after requested and turned ON. I have enabled the full diagnostics on a test computer but only can see the SysInspector. This is probably the moment somebody from ESET gonna ask for log collectors again on our computers (mostly at different location) and still might not have a conclusion.
totally uninstall ESET and look for other antivirus alternatives. set an ESET policy to just disable SSL/TLS protocol filtering for all domain computers.Ģ. If nobody from ESET can confirm if this is Firefox's issue (or Chrome or IE) or ESET's or our own issue, then two "ultimate" solutions can think of:ġ. Putting Internet Explorer, Firefox, Chrome into the excluded application from SSL/TLS scanning contradicts with what's mentioned about the "risk of disabling SSL/TLS protocol filtering". These two additional options ("SSL/TLS protocol filtering mode" and "List of SSL/TLS filtered applications") are just temporarily workarounds and not really working in all four scan actions (auto, scan, ignore, ask) we tested. The suggested solutions in this link ( ) also wastes time for system administrators.
#Sec_error_unknown_issuer firefox fix for mac windows
Same issues still happening often on multiple domain users (some from same computers but logged in with different Windows accounts). I have already collected and submitted the ESET logs (collector) but nobody from ESET has detailed explanation but simply suggested a work around.Īt least we need to know is this ESET's or Mozilla's issues or both or is this something else just never ends? I even clean-uninstalled and re-installed my ESET EndPoint AntiVirus.Īny ultimate proper suggestion/solutions? wait ~2-3 seconds, then launch a browser and open an https websiteīut this solution did not work. without launching any applications, re-enable SSL/TLS filtering on a client disable SSL/TLS filtering and make sure the error doesn't occur This issue also happening on brand new computer with fresh latest Firefox installed.ĮSET tech support had suggested as follows:
if there are 5 different Windows user accounts use the same computer, had to restart this same computer 5 times. We had to repeat this "solution" on every domain user of the same computer.
If not right away, at least Firefox would shows "Warning: Potential Security Risk Ahead" to allow user to have the "Accept the Risk and Continue" button to click. The ONLY proper solution is to delete the ESET certificate authority from Firefox -> restart the computer (not log off) -> then will be able to access websites right away. I believe my case is not related to this anymore ( ) because the error message no longer says SEC_ERROR_UNKNOWN_ISSUER after Mozilla released fixed update.Ĭannot say if this is affecting all our domain users but most of our users still having the "SSL_ERROR_BAD_CERT_ALERT" without any options to select. Is this Firefox's issue or ESET's or both? (or our own issue?)
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